Virtual Assistant bots in Microsoft Flow using with escalation to CaféX Live Assist for Dynamics 365 #nocode

Creating intelligent “bots” that provide conversational UI is super easy using However, when the bot runs out of answers, it is essential to be able to hand over the conversation to a customer service advisor that can pick up where the bot left off. This is where Café X Live Assist 365, with its integration into Microsoft Dynamics 365 enables a seamless experience for both your users and customers.

Full Press release here.

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