INCIDENT MANAGEMENT

Orchestrate your entire response through our unified solution

Challo provides the fastest and simplest way for teams to collaborate and manage their response. In one centralized platform, you can create tasks, coordinate your team, and reference resources to increase the effectiveness of your response and accelerate time to resolution.

Accelerate response

Automate notifications and workflows to mobilize and manage your team with efficiency and consistency.
Ensure everyone on your team is accounted for with rich tasking and omni-channel notifications.
Meet your team wherever they are using mobile or desktop.

Increase agility and alignment

Improve decision making by giving your team consistent and centralized access
to content and incoming data through robust application integrations.
Communicate with stakeholders instantly by leveraging chat, call, meetings, and
their recordings and transcripts.
Assign tasks based on availability and expertise for a more targeted response,
optimizing the overall quality and management of your response.

Audit and track

Track all information, activity and decision points to provide greater insight for process improvement and compliance reviews.
Bring in third parties easily and manage their activity with workspace access controls.
Break out into separate Rooms within the workspace for added focus and privacy.