CafeX Pricing

Pay Monthly


Collaborate with up to 10 guests or colleagues in persistent web tracks
Create and manage up to 2 collaboration tracks
60 min limit for online meetings with voice, video, screen share and chat
1GB per user storage for files, links, emails, messaging and other content
Join meetings by telephone dial-in
Virtual assistant
Action management


50 participants
10 tracks
Unlimited meeting duration + cloud recording
20GB per user content storage


100 participants
Unlimited tracks
+ Meeting transcription
Unlimited + bring your own storage
+ Meeting dial-out / call me
+ Virtual assistant personalization
+ Reporting API and data model customization
Platform API to embed and rebrand

What is a User?

A User can login to CafeX, create, add, comment on and assign content. Users can host and attend meetings.

What is a Guest?

Guests can attend meetings and view content. Guests can not add, create or comment on content.

What is a Tenant?

A tenant is a collection of users that all belong to the same organisation or business. The first user to sign up become the initial administrator of the tenant and can invite further users to their tenant up to the limit of the number of licenses purchased.

What is Dial Out?

When meetings are hosted at CafeX users can join in various ways. Dial Out allows a user in the meeting to request that CafeX dial out to their traditional phone number to connect to the meeting.

What is Dial In?

When meetings are hosted at CafeX users can join through the application, mobile or web browser. Dial In allows users to join via a traditional phone line by dialling a specific number and entering a code.

What is Transcription?

The Transcription option allows users to optionally transcribe meeting recordings into text files. These text files are then placed in CafeX storage and become part of searchable content associated with an objective.

What is the Virtual Assistant?

The Virtual Assistant is a rules based component of CafeX that allows automation of common tasks such as raising actions, adding content and scheduling meetings. The Virtual Assistant can be interacted with via a email address uniquely generated for each objective or initiative created within CafeX.

How does storage work?

Each User is assigned amount of storage. The total allowed storage is evaluated across the tenant, including the allowance for each User. Any content uploaded or recorded into CafeX is applied against the storage limit. Going over the storage limit will result in a warning to the administrators of the tenant.

What features does a meeting have?

CafeX provides the capability to meet online within the application at any time. Users and Guests connected to a meeting can share voice, video or their screen. Users can additionally share content that has been connected or uploaded to CafeX. Meetings provide HD audio and video via mobile, browser or application. Meetings also supporting connecting via traditional phone lines.

How does recording work?

Meetings hosted by CafeX can be recorded if the option is purchased. Recording a meeting stores the voice and video into the CafeX storage of the tenant. Recordings can be downloaded. Recording is optional on a per meeting basis but can be configured to be automatically on for configured meeting types.

What does Virtual Assistant Personalisation mean?

The CafeX virtual assistant used an email account to receive emails and process natural language and content share requests. By default, this email is configured as a CafeX owned email address. Personalisation allows the tenant to configure an email address within their own domain and servers to receive these email thereby providing an added level of compliance and security suitable for Enterprise level accounts.

What is "Bring Your Own Storage" (BYOS) ?

The CafeX platform uses cloud storage for the content and metadata that is stored by each tenant and user. This provides a default set of retention, encryption and access options. Bring Your Own Storage allows a tenant to configure their own cloud storage, and hence their own set of security and compliance rules, for all of their content and metadata.

What is the Platform API?

The CafeX Platform API allows developers to take the features of CafeX such as voice, video, chat, screen share, actions and content storage and embed them directly within their own web and mobile applications. These applications can then share features and storage with CafeX and allow another view on to the solution.