Table of contents
In a track, if you add a link to a website, Challo loads the URL in an iframe.
An iframe (or Inline Frame) is a standard mechanism to embed another page within the original web page and poses some limitations.
When you open the resource, Challo instructs your browser to embed the web page into your current view.
Important: If possible, use a Challo application to add websites instead of using a URL. For example, use the Challo Salesforce application to add Salesforce records to your track.
Sometimes, it is not possible for your browser to embed the destination into an iframe and you see a refused to connect message.
Typically, this happens if the website implements a Content-Security-Policy that disallows Challo, and other sites, from loading the pages inside iframes. The website implements this security policy to protect your sessions from Cross Site Scripting attacks if, for example, you browse to a malicious website accidentally. Sometimes these sites maintain a list of sites that can embed their pages. Challo cannot control this behavior.
If you cannot view the page in Challo, click Open in new window and a new browser window opens to display the site.
If you want, select Always open blocked links in a new window, so that Challo does not ask you in the future.
If you control the website that you want to add to your Challo track, you have to add Challo to suitable access list, to let your browser to embed the content. This can be done in a number of ways. See: