Using email tags

If you automate track creation, Use email tags to control how CafeX creates your tracks. You specify tags at the start of the email to create a track that you send to your CafeX assistant. You can specify the following tags:

Email tag Description Example
#member= Specify an email address of a member to add to the track.
Use one tag for each member to add.
Use this tag if you cannot provide addresses in the To, or CC fields of the email.
#member=example@example.com
#field:[field name]= Specify the [field name] that are applicable for your tenancy.
Use one tag for each field to provide.
Add more than one tag to specify more fields

See: Using track fields

#field:Account=Hamlin
#field:Department=Sales

Important:

  • Email tags have to start on the first line of the email.
  • Each email tag must appear on it’s own line.
  • Track assistants ignore email tags, email tags only apply to emails to create tracks.