CafeX service ports and addresses

Clients connect to the following ports and addresses to use CafeX:

Web Resources

Access is required to these ports for the following domain:

app.cafex.com
meetings.cafex.com
platform.cafex.com
auth.cafex.com
Port Protocol Details
80 TCP HTTP
This always redirects to HTTPS on port 443.
443 TCP HTTPS
Web content.

Meeting Services

CaféX allows clients to connect for voice, video, and screen sharing. Meetings in CafeX use real-time communications and resolve under under the following sub-domains with matching the wildcards:

*.app.cafex.com
*.meetings.cafex.com

Clients access the following ports during meetings:

Port Protocol Details
443 TCP HTTPS and WSS
CafeX web content.
WebSockets for meeting control.
3478 UDP STUN
WebRTC NAT traversal.
3479 UDP STUN
WebRTC NAT traversal.
30100 – 30700 UDP SRTP
Meeting media and control.

The CafeX TURN service, for NAT traversal, is available across the following hosts and ports:

TURN hosts IP address
turn1.meetings.cafex.com 3.213.69.163
turn2.meetings.cafex.com 34.206.16.73
turn3.meetings.cafex.com 3.216.199.182
turn4.meetings.cafex.com 3.218.106.58
Protocol Transport protocol Port
TURN UDP 3478
TURNS TCP 443
TURNS TCP 5349

Knowledge Base

The CafeX Knowledge Base is accessible from the following domain and ports:

*.support.cafex.com
Port Protocol Details
80 TCP HTTP
This always redirects to HTTPS on port 443
443 TCP HTTPS
Web content