As a tenant’s administrator, if you install Slack you configure the following properties to allow CafeX to access your organization’s Slack account:
|Your zendesk subdomain||The subdomain to identify your Zendesk account.
For example, provide: subdomain if your full domain is: subdomain.zendesk.com
|API token||Generate a Zendesk API token for CafeX to access your Zendesk account.
See: Zendesk Support—Generating a new API token
|API user email||The email address CafeX uses to perform API calls.|