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Transforming the Omni-channel Customer Experience

With Microsoft

Today’s customers demand a flawless, seamless experience and rapid problem resolution. Now with CaféX Live Assist for Microsoft Dynamics 365 you can deliver best-in-class customer service that can increase customer loyalty, improve agent productivity, and grow your business. Join us to learn how Live Assist is uniquely integrated with Dynamics 365 and enables:

  • Highly personalized, Omni-channel customer experiences
  • Proactive live engagement between agents, supervisors and customers
  • Faster problem solving with co-browse, text chat and in-app assistance
  • Effective campaigns with a 360-degree view throughout the customer’s journey

This integrated solution, hosted in the Azure cloud, delivers an immersive customer experience for enterprises looking to gain a digital competitive advantage while delighting their customers. Visit us on AppSource to start your free 30-day trial of Live Assist for Dynamics 365.

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