Case Studies & Brochures

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Case Studies & Brochures

Professional Academy Increases Lead Generation by 60% With Omnichannel Engagement

Read how Professional Academy, a training provider, integrated CafeX's live chat and cobrowse capabilities with Microsoft Dynamics 365 to increase engagement and conversion of website visitors.

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Case Studies & Brochures

Perfecting the Art of Customer Engagement

Read this case study by McGee-Smith Analytics to learn how one of the world’s largest credit card companies has improved net promoter score and first call resolution by extending mobile video chat to customers for more personalized support.

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Case Studies & Brochures

CafeX Meetings Brochure

Read about CafeX Meetings, our award-winning cloud conferencing service that lets participants join secure online meetings instantly from any web browser and create fully branded, embedded experiences with minimal code.

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Case Studies & Brochures

CaféX Live Assist for Dynamics 365 Brochure

Transform mobile and web customer experiences with live engagement on Dynamics 365. Provide personalized omnichannel interactions through chat, co-browse and video support to resolve issues faster and increase customer satisfaction.