Revolutionize digital engagement with omnichannel customer service on Microsoft Dynamics 365. Engage customers proactively with personalized content right from your company website and mobile apps. Provide personalized assistance through live chat, cobrowse, click-to-call, video conferencing and bot-enabled interactions, all without agents having to leave their CRM platform.
Meet online with internal and external participants in one click from a web browser or mobile app. Meeting experiences can even be embedded in the business applications you use every day. Collaborate with full context through HD video conferencing, screen sharing, chat, secure file sharing, PSTN dial-in and recording, with SIP connectors to popular telepresence systems.