London – May 19, 2016 – CaféX Communications®, a leading supplier of mobile and web engagement solutions, announced that its customer JurisLink has been awarded Ovum’s On the Radar award in the ‘Connecting the Physical World’ category. The award was announced during the Ovum Industry Congress held on May 11 and 12 in London. Ovum is a globally recognized market research and consulting organization that focuses on IT, communications technology and media markets. On the Radar awards are conferred annually to recognize technology innovators that enable end-user organizations to create real value in their businesses.
JurisLink is recognized for creating an Internet-based videoconferencing service that enables simple, secure and efficient live interactions between attorneys and incarcerated clients. Using only an Internet connection, computer and webcam from any location, attorneys can schedule face-to-face sessions with clients who have access to JurisLink kiosks within correctional facilities. No other equipment is needed. Attorneys can add up to two more participants to a video call, and meetings are encrypted at the highest level to ensure confidentiality.
The cloud-based service powered by CaféX’s web-based real-time communications (WebRTC) technology eliminates the need for attorneys to travel to detention sites, pass through security screenings, and waste working hours in waiting rooms. According to JurisLink, the service has saved one public defender’s office $12,500 per month, and another firm nearly $250,000 per year.
JurisLink also provides a video arraignment solution that allows judges to initiate a court session with a single click. Commonly used court documents can also be signed by remote parties using JurisLink’s e-signature capability.
Slade Trabucco, president, JurisLink, Inc.
“As a practicing criminal defense attorney, I used to be frustrated with the time wasted just to hold a brief meeting with a client. I knew technology could address this issue, and tried several off-the-shelf video conferencing solutions that were too complex for most attorneys to adopt easily. CaféX’s solutions turned this dynamic around completely. CaféX technology allows JurisLink to give attorneys the ability to conduct these meetings through a simple web browser. It makes all the difference in the world and is the key to our continued success.”
Dan Solito, chief operating officer, CaféX Communications
“Congratulations to JurisLink for this well-deserved industry recognition. By focusing on business and user needs first, JurisLink has created an easy-to-use, secure solution that drives significant time and cost savings for attorneys. We look forward to continuing this relationship, helping to power real-time engagement within the fabric of business workflows to accelerate judicial efficiency.”
CaféX makes it easier for companies to enhance real-time engagement within web and mobile applications. By removing longstanding barriers such as cost, complexity, ease-of-use and interoperability, CaféX’s award-winning software makes live collaboration pervasive inside and outside the enterprise. Trusted by many Global 2000 companies, CaféX software brings together WebRTC and enterprise communications technologies to create Omnichannel experiences that unify the customer journey, accelerate workforce collaboration and transform call center agent coaching, all while protecting existing IT investments. For more information about CaféX, please visit www.cafex.com or follow @CafeXComms.
CaféX Communications and CaféX Live Assist are trademarks of CaféX Communications, Inc. All other trademarks are the property of their respective owners.
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