Norwalk, CT—October 31, 2013—TMC, Systemwide Media and PKE Consulting announced today that CaféX Communications has signed on to be a Platinum Sponsor as well as provide a keynote at WebRTC Conference & Expo III. The event, held November 19-21, 2013, in Santa Clara, California, caters to enterprises, service providers, Web providers, investors and developers and will enable participants to explore how WebRTC (web-based real-time communications) is set to transform the way we communicate by enabling true browser-to-browser communications.
“WebRTC has the potential to provide consumers with an immersive and personalized channel into the enterprise, but it may not pass the sniff test unless there is tight integration with existing contact center and communications systems,” said David Jodoin, CTO & SVP of engineering for CaféX Communications. “As the number of interaction channels continues to proliferate, companies are looking for a single strategy to manage the customer experience, one that reuses the powerful and mature business processes already resident within the contact center.”
CaféX Communications, the recent software company spin-off from Thrupoint Inc., delivers WebRTC solutions for the enterprise that transform customer experience management. On Wednesday, November 20, at 9:10 am, Jodoin will be providing a keynote address entitled “Innovations in Personalized Customer Experience Management with Challenges and Opportunities for WebRTC.” Jodoin joined CaféX in 2013 from Thrupoint, where he served as chief innovation officer and chief strategy officer for three years and brings a wealth of experience in identifying new market opportunities, designing solutions to meet emerging market demands and launching products to successful customer engagements.
“As a leading provider of WebRTC software solutions, CaféX Communications enables businesses to offer seamless browser-to-browser collaboration, in addition to mobile B2C collaboration,” said Rich Tehrani, TMC CEO and conference chairman. “We look forward to having CaféX Communications as a Platinum Sponsor and hearing David’s insight into this quickly developing technology at WebRTC Conference & Expo III.”
WebRTC Conference & Expo III is also supported by Diamond Sponsors Alcatel-Lucent, Ericsson, GENBAND, Google, Plantronics, Temasys, TokBox; Platinum Sponsors Browsetel, Crocodile, Dialogic, Mavenir, Mozilla, Oracle, Priologic, Radisys, Sansay, Tropo, Xirsys and Zingaya; Gold Sponsors Agnity, AudioCodes, Bistri, Daitan Group, Digium, Frozen Mountain, HP, inGate, NG Media, Rebtel Developer, Requestec, UCI Forum, Weemo, Vidyo; Silver Sponsors AddLIve, Apex, Avaya, Eyeball Networks, Openclove, Oxagile, PubNub, Questionmine, Sonus, TollFreeClicks, TollFreeRewards, vLine and Wildix.
Registration for the WebRTC Conference & Expo III is open. Contact Frank Coppola at 203-852-6800 x131 for more information. For media registration, contact Ashley Baster. To become a WebRTC Conference & Expo III Exhibitor or Sponsor, contact Dave Rodriguez at 203-852-6800 x146.
For the latest WebRTC Conference and Expo III news, updates and information, follow the event on Twitter at @webrtcexpo.
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. Webrtcworld is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 – HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress, StartupCamp; Super Wi-Fi Summit – The Global Spectrum Sharing and TV White Space Event; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo III; and more. Visit TMC Events for additional information.
About PKE Consulting:
PKE Consulting provides strategic consulting at the intersection of computing, networking, and communications. The company’s primary focus is on how the integration of information and interaction can create value transformation for organizations. PKE Consulting services include organization planning for how to best utilize technologies for transformation. PKE Consulting also works to assure that the underlying network infrastructure is capable of supporting the new services. PKE Consulting provides services both to end user organizations and to vendors.
About Systemwide Media:
Systemwide Media is an integrated marketing company with a core focus on future trends in technology. We service communities of interest with conferences, tradeshows, webinars, and newsletters and provide community websites with the latest information in our industries.
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