What we’re about

CaféX is about making together happen. We help companies accelerate business results
by engaging customers, partners and employees in new and impactful ways.

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Why we do it

We believe that digital engagement should be tailored to each person's wants and needs. Customers and partners should be able to choose when, how, and where to interact with a company's services. Employees should be able to collaborate effortlessly through video, chat, and screen sharing. And the transition from an app to a live person should be as simple as tapping a button. These personalized, intelligent connections strengthen business relationships and deliver measurable results.


Our Awards

Leadership Team


Rami Musallam
Chief Executive Officer Read bio
Kevin Glass
Chief Technology Officer Read bio
Sajeel Hussain
Chief Strategy Officer Read bio
Nick Adams
Chief Revenue Officer Read bio
Neil Ellis
Chief Information Security Officer Read bio

Board of Directors

Rami Musallam
Chief Executive Officer Read bio
Guy Chiarello
President, First Data Corporation Read bio
Cindy Padnos
Founder & Managing Partner, Illuminate Ventures Read bio
Cliff Higgerson
Venture Partner at Walden International Read bio
Nathan McKinley
Vice President USAA Read bio
Ken Tuchman
Chairman and Chief Executive Officer, TeleTech Read bio
Yasufumi Hirai
CIO, CISO and Group EVP, Rakuten, Inc Read bio