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Our mission

CaféX is about making together happen. We help companies accelerate business results by engaging customers, partners and employees in new and delightful ways.

What we do

CaféX creates software that makes it amazingly simple for people to collaborate in ways that work best for them.

We believe that digital engagement should be tailored to each person's wants and needs. Customers and partners should be able to choose when, how, and where to interact with a company's services. Employees should be able to collaborate effortlessly through video, chat, and screen sharing. And the transition from an app to a live person should be as simple as tapping a button. These personalized, intelligent connections strengthen business relationships and deliver measurable results.

In the news

Join Our Team

We seek talented individuals to help us transform the way people interact. Our team specializes in finding simple solutions to complex problems. We are passionate about helping companies create exciting, innovative experiences for their customers and employees.  If you are looking for a dynamic, fast-paced environment that focuses on results while having fun, check out our Careers page.

more info

Meet our Team

Rami Musallam Co-Founder, President & CEO more info
Kevin Glass Chief Technology Officer more info
Sajeel Hussain Chief Strategy Officer more info
Nick Adams EVP Worldwide Sales more info
Shailesh Kaul SVP Business Solutions Group more info
John Mathew EVP Products & Strategy more info
Dale O'Connor SVP Cloud Operations more info


New York CaféX Communications, Inc.
521 Fifth Avenue, Suite 822
New York, NY 10175.
+1-646-351-0511 info@cafex.com

Europe Office

Cardiff CaféX Communications, Ltd.
Building 3 Eastern Business Park
Wern Fawr Lane
St Mellons, Cardiff, Wales, CF3 5EA.

Other Offices

Boston CaféX Communications, Inc.
745 Atlantic Avenue
Boston, MA 02111
+1-646-351-0511 info@cafex.com
Canada CaféX Communications, Inc.
11 Hines Road Ottawa, Suite 201
Ontario, K2K 2W5

Board of Directors

Rami Musallam Co-Founder, President & CEO more info
Guy Chiarello President, First Data Corporation more info
Cindy Padnos Founder & Managing Partner, Illuminate Ventures more info
Cliff Higgerson Venture Partner at Walden International more info
Nathan McKinley Vice President USAA more info
Ken Tuchman Chairman and Chief Executive Officer, TeleTech more info
Yasufumi Hirai CIO, CISO and Group EVP, Rakuten, Inc more info