Come together, work
smarter, wow customers

Supercharge your organization on a global scale
with one-click collaboration solutions designed to help you
engage customers, meet instantly and accelerate projects,
all from the cloud.

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Our Collaboration Platform

CUSTOMER ENGAGEMENT la365-logo.png

Revolutionize digital customer service on Microsoft Dynamics 365. Provide personalized omnichannel assistance ...

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COLLABORATION meetings-logo.png

Video meetings are now a click away, even within your business apps. Maximize productivity and maintain context by...

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WORKFLOWS spaces-logo.png

Overdeliver on outcomes with virtual data rooms that are structured around projects and powered by persistent collaboration ...

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Perfect for customer service, sales and operations

Customer service

Provide HD video calling, live chat and bot-enabled omnichannel customer experiences directly from Microsoft Dynamics 365 CRM.

Sales

Convert leads faster with content engagement, cobrowsing, and informed video conversations right from your website and apps.

Operations

Equip your back office with virtual workspaces that bring people, tools and processes together to get the job done faster.

What you can do

  • Embed collaboration

    Use our platform APIs to add one-click cobrowsing, voice & video calling and much more to your apps.

  • Supercharge your CRM

    From bots to live chat and visual assistance, power omnichannel experiences in Microsoft Dynamics 365. 

  • Meet more easily

    Collaborate with everyone, everywhere in face-to-face meetings that are effortless to set up and join. 

  • Work smarter

    Bring all the right people, information and tools into one place to accomplish objectives more efficiently.

  • Resolve issues faster

    Switch effortlessly between channels with context preserved to improve first call resolution and loyalty.

  • Streamline projects

    Create virtual workspaces to share media, request approvals and trigger notifications.

Companies already on the journey with CaféX

Connect with us

Connect with us to learn more about our CPaaS offerings and see how CaféX can help you.

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