Our Platform
Embed collaboration in your apps with unprecedented ease to transform your business
Voice
Add audio calling to web pages and apps to connect customers or teams instantly in context
Video
Launch HD video conferences from inside your apps on brand without the usual software download
Cobrowse
Assist online visitors and remote employees - see what they see, click thru, annotate, push files and more
Screen Share
Display a real-time view of your desktop to share presentations, train staff and collaborate among teams
Short Code
Transition effortlessly between communication channels by sharing a simple code with customers, agents or teams
Document Share
Securely store, view and share documents inside your workflows to better service clients, patients and other stakeholders
Recording
Capture and store online meetings with easy playback from the cloud to stay compliant and keep all stakeholders informed
Chat
Add text chat to your apps to enhance engagement with online visitors and enable built-in team conversations
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Packaged Applications
Test-drive turnkey applications built on our platform and trusted by top global brands
CUSTOMER ENGAGEMENT 
Revolutionize digital customer service on Microsoft Dynamics 365. Provide personalized omnichannel assistance ...
COLLABORATION 
Video meetings are now a click away, even within your business apps. Maximize productivity and maintain context by...
WORKFLOWS 
Overdeliver on outcomes with virtual data rooms that are structured around projects and powered by persistent collaboration ...
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Perfect for customer service, sales and operations
Customer service
Provide HD video calling, live chat and bot-enabled omnichannel customer experiences directly from Microsoft Dynamics 365 CRM.
Sales
Convert leads faster with content engagement, cobrowsing, and informed video conversations right from your website and apps.
Operations
Equip your back office with virtual workspaces that bring people, tools and processes together to get the job done faster.
Latest by CaféX
What you can do
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Embed collaboration
Use our platform APIs to add one-click cobrowsing, voice & video calling and much more to your apps.
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Supercharge your CRM
From bots to live chat and visual assistance, power omnichannel experiences in Microsoft Dynamics 365.
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Meet more easily
Collaborate with everyone, everywhere in face-to-face meetings that are effortless to set up and join.
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Work smarter
Bring all the right people, information and tools into one place to accomplish objectives more efficiently.
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Resolve issues faster
Switch effortlessly between channels with context preserved to improve first call resolution and loyalty.
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Streamline projects
Create virtual workspaces to share media, request approvals and trigger notifications.
Companies already on the journey with CaféX
Connect with us
Connect with us to learn more about our CPaaS offerings and see how CaféX can help you.