Our Collaboration Platform
CUSTOMER ENGAGEMENT 
Revolutionize digital customer service on Microsoft Dynamics 365. Provide personalized omnichannel assistance ...
COLLABORATION 
Video meetings are now a click away, even within your business apps. Maximize productivity and maintain context by...
WORKFLOWS 
Overdeliver on outcomes with virtual data rooms that are structured around projects and powered by persistent collaboration ...
Perfect for customer service, sales and operations
Customer service
Provide HD video calling, live chat and bot-enabled omnichannel customer experiences directly from Microsoft Dynamics 365 CRM.
Sales
Convert leads faster with content engagement, cobrowsing, and informed video conversations right from your website and apps.
Operations
Equip your back office with virtual workspaces that bring people, tools and processes together to get the job done faster.
Latest by CaféX
What you can do
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Embed collaboration
Use our platform APIs to add one-click cobrowsing, voice & video calling and much more to your apps.
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Supercharge your CRM
From bots to live chat and visual assistance, power omnichannel experiences in Microsoft Dynamics 365.
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Meet more easily
Collaborate with everyone, everywhere in face-to-face meetings that are effortless to set up and join.
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Work smarter
Bring all the right people, information and tools into one place to accomplish objectives more efficiently.
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Resolve issues faster
Switch effortlessly between channels with context preserved to improve first call resolution and loyalty.
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Streamline projects
Create virtual workspaces to share media, request approvals and trigger notifications.
Companies already on the journey with CaféX
Connect with us
Connect with us to learn more about our CPaaS offerings and see how CaféX can help you.